Refund & Return Policy

At GIFORALL CREATIONS SDN. BHD., customer satisfaction is important to us. If you are not satisfied with your purchase, please review our return and refund guidelines below.

Eligibility for Returns

Returns are accepted within 7 days from the date of delivery for eligible products.

Conditions for Returns

Products must:

• Be unused and in original condition
• Include original packaging and accessories
• Not be customized or personalized items unless defective

Non-Returnable Items

Customized products, personalized corporate gifts, clearance items, and used products are not eligible for returns unless defects are found.

Refund Process

Approved refunds will be processed within 7 to 14 working days through the original payment method.

Damaged or Defective Products

If you receive damaged or defective products, please contact us immediately with supporting photos and order details.